1. What types of jewelry do you offer?
We offer a wide range of jewelry, including rings, necklaces, bracelets, earrings, pendants, and custom-designed pieces. Our collections feature both traditional and contemporary designs to suit every taste and occasion.
2. Do you offer custom jewelry design services?
Yes, we specialize in creating custom jewelry. Our expert designers will work with you to bring your vision to life, ensuring that your piece is unique and tailored to your specific preferences.
3. What materials do you use in your jewelry?
We use only the finest materials, including gold, platinum, diamonds, and a variety of precious and semi-precious gemstones. Each piece is crafted with meticulous attention to detail and quality.
4. Can I schedule a consultation with a designer?
Absolutely! We encourage you to schedule a consultation so that we can discuss your ideas and guide you through the design process. Our designers are here to help you create the perfect piece.
5. How do I care for my jewelry?
To maintain the beauty of your jewelry, we recommend regular cleaning with a soft cloth and storing it in a dry, cool place. For more delicate pieces, professional cleaning and inspection every 6-12 months are advised.
6. Do you offer warranties on your jewelry?
Yes, we provide a warranty on all of our jewelry against manufacturing defects. The duration and specifics of the warranty depend on the piece, so please inquire for details when making a purchase.
7. What is your return and exchange policy?
We want you to be completely satisfied with your purchase. If for any reason you are not, we offer a return or exchange within 30 days of purchase, provided the jewelry is in its original condition. Custom orders may have different terms.
8. Do you provide jewelry appraisals?
Yes, we offer professional jewelry appraisal services. Whether you need an appraisal for insurance purposes or to assess the value of a piece, our certified appraisers can assist you.
9. How do I know my diamond is certified?
All our diamonds come with a certification from reputable gemological laboratories, such as GIA or IGI, ensuring authenticity and quality. The certificate will detail the diamond's characteristics, including carat, color, clarity, and cut.
10. Do you offer resizing or repairs?
Yes, we provide resizing and repair services to ensure that your jewelry fits perfectly and remains in excellent condition. Our skilled craftsmen can handle everything from resizing rings to repairing clasps and settings.